Privacy

Your PC, your record

A plain-language explanation of what My PC Doctor collects and why — not a substitute for a formal legal privacy policy.

My PC Doctor can save your basic customer information and PC configuration so your computer engineer can provide faster support. This only happens with your explicit consent, shown clearly the first time you open the app — never silently, and never before you've had a chance to say no.

What it may collect (with consent)

  • Your name and mobile number
  • Your device identity (make, model, computer name)
  • Your PC's configuration (CPU, memory, storage, graphics, etc.)
  • Diagnostic results from a check you ran
  • Details you enter into a service request

What it never collects

  • Passwords
  • Personal documents or file contents
  • Photos
  • Browser history
  • Keystrokes

Why we collect it

So your computer engineer has the context to help you quickly, without asking the same basic questions every time you reach out. Your PC's configuration and check history exist to make support faster — not for advertising, not for resale, and not shared with anyone outside your engineer's support relationship with you.

This page describes how the product is designed to work. It is product-level communication, not a formal legal privacy policy — a full policy will be published alongside the public release.